Determinanty zaufania do technologii

Ejdys, Joanna

Determinanty zaufania do technologii

Abstract

Initially, relationships were based on trust and had interpersonal nature, i.e. occurred between two or more people (interpersonal trust). Over time, the concept of trust was applied to institutions/organisations (institutional trust, organisational trust), things, devices, and technologies (technology trust). The dynamic development of technology and the growing human dependence on technology raises the interest of researchers in technology trust, their attempt to operationalize this notion and searching for an answer to the following questions: How to define technology trust, What determines technology trust? What are technology trust antecedents? And how to measure them? How to manage technology trust? In this article, the Author attempts to define technology trust, describes two key conditions that require technology trust (risk and dependency), and indicates the antecedents of technology trust. The basic research method applied was literature review and critical literary analysis. A review of the literature allowed to indicate potential research areas.