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    • An Attempt to Apply the Servqual Method to Evaluate the Quality of an E-course 

      Moryń-Kucharczyk, E.; Walasek, T.A.; Morawska-Walasek, D. (Studio NOA for University of Silesia in Katowice, 2013)
      The challenge faced by e-learning is to ensure its quality. In addition to traditional methods of quality assurance, there is an increasing tendency to use tools and techniques from other disciplines. The paper presents ...