Agile Transformation in Project Organization: Knowledge Management Aspects and Challenges
Streszczenie
The objective of the paper is to present knowledge management aspects of an Agile transformation
as an organizational change resultant from introduction of a new Agile project management methodology in
the context of the organizational learning theory. The research study was concentrated on Information
Technology (IT) & Information and Communication Technology (ICT) projects which are considerably utilizing
volatile knowledge resources. The paper responds to a research questions about potential knowledge
management aspects, issues and challenges within Agile transformation process in terms of its pre-conditions
and facilitators. Presented empirical research is based on a literature review and a quantitative analysis of
multiple case studies of companies implementing new Agile project management methodology. The empirical
research results were gathered with applying triangulation method of multiple case studies originated from
document analysis, interviews and observation in order to reach higher reliability of research results. The
detailed examination is focused on knowledge management aspects, issues and challenges within the Agile
transformation process in large-sized project organizations. As shown by results of the research, the change in
project management methodology significantly impacted the project organization as a whole. It was a source
of comprehensive organizational changes in processes, technology, methodology, strategy, structure and
organizational culture and it allowed for enhancing the competitive advantage of the organization. The key
pre-condition and facilitator of an Agile transformation process is the knowledge management aspect. Project
organizations and their senior executives have to address many knowledge management pre-requisites and
challenges with a view to ensuring a successful transition process deployment. The research results revealed
fundamental pre-conditions and demands in terms of: continuous training and workshops, coaching,
mentoring, involvement of Agile coaches and champions, establishment of community of practice, rational
support from executive team and learning organizational culture. However, the major Agile transition
challenge to enterprises is to initiate a continuous learning process as a part of the learning organizational
culture.
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