Streszczenie
In the article the authors analysed the conditions and benefits of using chat
bots in the messengers to provide effective educational communication. They defined
the most popular instant messengers used by modern student, analyzed the tools
provided in the messengers, in particular the possibility of creating special programs
simulating human activities - chat bots. Special attention is given to determining the
ways of using bots in the educational process. The article also describes the
technology of implementation of the Smarsy chat bot for communication between
participants of the educational process at the Borys Grinchenko Kyiv.