EVALUATION OF SUPERIORS WITH THE USE OF 12TH GOLDEN RULES OF TOYOTA AND THE BOST RESEARCH IN A COMPANY FROM MACHINERY BRANCH
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The chapter presents the utilization of 12th golden rules of Toyota, workers opinion and the BOST research in aim to superiors’ evaluation in a company from machinery branch. Numerical and percentage structure of answers in a range of superiors’ features classification into one of 4 category was presented. These structures was presented in graphical way with the use of bar charts and box and plot diagrams – to show on basic statistical parameter distribution, such as: median, quartile and range. The analysis indicated which managerial skills were positive or negative evaluated, so which features must or should be improvement in the next step. Skills of management which must be change immediately according to employees are: leaders must be more open-minded on crew’s self improvement, they must be critical but in a discreet way and they must inform about events in organization.
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