Efficiency and Practical Aspects of the Balanced Scorecard in Polish specialistic Hospital.

Abstract

The article presents the Balanced Scorecard concept combined with sustainable and Data Envelopment Analysis method. Results of research are conducted with implementation of the Balanced Scorecard with the management of a Polish hospital in Wroclaw. The article introduces the issue and present positive effects that can be gained by the management of a Polish hospital when using the BSC. This seems to be right, because Polish managers of health service units still find it very difficult to draw up a development strategy or formula and then follow their mission. For example, adding the DEA method of assessing effectiveness to BSC should lead to improved effectiveness of using resources that are at their disposal understood as achieving the planned health results.