Analysis and Evaluation of the Integrated It System, Assisting the Quality Management in the Production Process of Furniture Intended for Gastronomy
Dziuba, Szymon T.
Jarossová, Małgorzata A.
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Catering Market in Poland is developing dynamically, thanks to the everincreasing eating out habits. Along with its prosperity, increases the demand for furniture designed specifically for restaurants, pubs, bars and cafes. Companies, that produce this type of furniture, have to cope with a lot of competition and for that reason they have to look for new solutions that will allow them to adjust to changes and requirements of the customers. The quality of the offered products and the time in which the orders are being executed may be the advantages over other companies in the same industry. The analyzed company pays special attention to the quality of manufactured products. In order to improve it the company implemented an IT system supporting, most importantly production processes, but also the management. The advantage of this system is the ability to introduce modifications into the system at any stage of it being used and most particularly in the instance of any inconsistencies occurring in the process. The aim of the research is to analyze and evaluate the functioning of an integrated IT system in the spectrum of quality management of manufactured products, as well as to propose corrective and preventive action that will be a result of the Ishikawa diagram analysis.
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